BCS Certificate in Modelling Business Processes - MBP-2

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery. This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.

At the end of the course delegates may sit an examination to attain the BCS Business Systems Development certificate in Modelling Business Processes. Following your exam you will be sent an email from BCS asking you to register for your exam. Once you have registered and your exam results become available then you will be able to log back into your account and view your results.

Please note the exam fee is not included in the course fee. Delegates wishing to undertake the exam should also book on course code MBPEX-2.

This course may be taken as part of theConnect 2 Coursesprogramme leading to the BCS Diploma in Business Analysis.

 

Outline

The context for business process modelling
Purpose of business process modelling; Process for business process modelling; Approaches to business process modelling; The hierarchy of business processes -organisation, process and task levels; Differences between the process view and the functional view of an organisation; Advantages of the process view Organisational model of processes Strategic context for business processes; Relationships between processes, including those at the same level and between levels of hierarchy; Building an organisational view of processes; Delivering value to customers and the value proposition

Modelling the business processes
Using activity diagrams to model business processes - actors, tasks, process flows, decisions; Modelling as-is business processes; Events that trigger business processes -external, internal, time-based; The outcomes from business processes; Timelines for business processes; Business process measures

Documenting tasks
Identifying tasks - one person, one place, one time; Documenting steps to complete the tasks; Documenting business rules; Task performance measures

Evaluating and improving business processes
Identifying problems with the as-is business processes; Analysing the process flow; Analysing the handoffs; Analysing the tasks; Staff performance issues; Challenging the business rules; Modelling the to-be business processes; Approaches to business process improvement

Transition
Integration of business process modelling and requirements definition; Implementation issues (Approaches - pilot run, direct changeover, parallel; Organisational design; Role definition; Staff development; Managing change implementation

Exam preparation
Helpful hints and tips; Practice exam questions Case Study
Throughout the course, case studies are used to reinforce and practise the topics discussed

Examination
Delegates can take the exam by booking on MBPEX-2 (please book separately)

  • £ 1,525

    Guide Price Per Delegate

  • Dates & Locations Available

  • Dublin
    20/11/2017
    Dublin
    20/11/2017
    Liverpool
    20/11/2017
    Liverpool
    20/11/2017
    London
    29/11/2017
    London
    29/11/2017
    London
    11/12/2017
    London
    11/12/2017
    Dublin
    13/12/2017
    Glasgow
    13/12/2017
    Glasgow
    13/12/2017
    Milton Keynes
    13/12/2017
    Milton Keynes
    13/12/2017
    Leeds
    18/12/2017
    Leeds
    18/12/2017
    Birmingham
    19/12/2017
    Birmingham
    19/12/2017
    Edinburgh
    08/01/2018
    Edinburgh
    08/01/2018
    London
    16/01/2018
    London
    16/01/2018
    London
    19/01/2018
    London
    19/01/2018
    London
    31/01/2018
    London
    31/01/2018
    London
    08/02/2018
    London
    08/02/2018
    London
    07/03/2018
    Leeds
    15/03/2018
    Leeds
    15/03/2018
    Birmingham
    19/03/2018
    Birmingham
    19/03/2018
    Glasgow
    21/03/2018
    Glasgow
    21/03/2018
    London
    21/03/2018
    Edinburgh
    09/04/2018
    Edinburgh
    09/04/2018
    London
    11/04/2018
    Edinburgh
    25/04/2018
    London
    25/04/2018

Course Information

There are no specific pre-requisites for this course. This course is suitable for those wishing to identify, model, evaluate and improve business processes, and/or attain the BCS Certificate in Modelling Business Processes. (These delegates should also book on course code MBPEX-2).

If you are taking a BCS exam you must bring photographic identification with you (passport, driving license or student card), as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam.

The BCS also allows additional time for candidates who have a disability or whose business language is not English. Candidates can request this additional time in line with the BCS reasonable adjustments policy.

If you believe you qualify for this, please contact our exam administration team (01793 608815) as early as possible. At least three weeks' notice will be required for processing this request and delegates failing to adviseConnect 2 Courses and provide proof if requested by the BCS, may not be allowed the additional support offered via this BCS policy

For any questions about what form of identification is acceptable, or for more information about the BCS reasonable adjustments policy, please contact your Account Manager or theConnect 2 Courses Examination Administration team on 44 (0)1793 608815

  • Identify and model core business processes at an organisational level
  • Identify and model business processes at the process level identify the events that trigger the business processes identify the outcomes from the business processes
  • Model the actors, tasks and process flows that comprise a business process analyse the tasks within a business process
  • Identify the business rules applied within tasks analyse the performance issues of individual tasks
  • Identify the performance measures applied within a business process analyse and improve business processes

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