Microsoft Outlook 2013 Level 2 - DOL13L2

In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Target Audience

This course is designed for experienced Outlook users who need to customise their Outlook environment and use other advanced level tools to work more efficiently and effectively with Outlook 2013.

Outline

Lesson 1: Configure Advanced Message Options

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Settings, Properties, and Options
  • Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management

  • Topic A: Sort Messages
  • Topic B: Filter Messages
  • Topic C: Organise Messages
  • Topic D: Search Messages
  • Topic E: Manage Junk Mail
  • Topic F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management

  • Topic A: Manage Advanced Calendar Options
  • Topic B: Create Calendar Groups
  • Topic C: Manage Meeting Responses

Lesson 4: Advanced Contact Management

  • Topic A: Edit an Electronic Business Card
  • Topic B: Manage Advanced Contacts Options
  • Topic C: Forward Contacts
  • Topic D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries

  • Topic A: Assign and Manage Tasks
  • Topic B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others

  • Topic A: Delegate Access to Mail Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

Lesson 7: Managing Outlook Data Files

  • Topic A: Back Up Outlook Items
  • Topic B: Change Data File Settings

Appendix A: Configuring Email Message Security Settings

  • Pricing / Dates / Locations available on request

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Course Information

  • Send and receive email messages
  • Reply to and forward email messages
  • Spell check and add attachments to email
  • Use Word formatting features
  • Schedule appointments and meetings
  • Add, edit and modify a contact
  • Manage personal tasks
  • Use notes
  • Customise message settings
  • Organise and locate Outlook messages
  • Set Calendar options
  • Manage their Contacts
  • Work with activities using the Journal and Tasks
  • Share their workspaces
  • Manage their Outlook data files

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